01 / UZNEO
Turn dialogue into action.
A clear scenario from the first message to a recorded request
BOTS / UZNEOTelegram bot development
A Telegram bot for a defined business workflow
§ IN BRIEF
We develop Telegram bots for enquiries, bookings and order handling. First we map the customer journey, required information and the employee responsible for the next step. Menus, languages, integrations and administration are agreed before development. We test normal requests, repeat submissions, unavailable services and handoff to a person. Launch and support depend on the approved scope and required access; a bot is not a guarantee that every enquiry becomes a sale.
Scope of work
- Webhook architecture — bot replies instantly, doesn't poll Telegram on a timer
- UTM and traffic source in every message — you see which ad and keyword brought the client
- Integration with CRM, Notion, Airtable or custom API — fitted to your process, not the other way
These are the service work areas. We agree on the exact scope, timeline and final price before the project starts.
UZNEO / Advantages07 / BOTS
Built.
To work.
02 / UZNEO
Less routine.
Essential questions and approved service information
03 / UZNEO
Connected tools.
Responsible employee and a usable handoff route
04 / UZNEO
A clear journey.
Orders and bookings — rules and statuses agreed for your business
05 / UZNEO
Data in place.
Integrations checked against the actual system and permissions
06
Duplicate handling, error visibility and recovery steps
07
Content updates, access and handover instructions
Official business
Contracton requestYaTT
04 / CONVERSATION ENGINE
From message to actionable lead
Change the scenario and see how a bot helps a visitor and routes the request.
Bot conversationDemo conversation
▣
UZNEO Assistant● online
⋮Booking ✓✓
▣Hi! Which date works for your booking?
14151617 ✓18
Send request➤
UZNEO · INTERACTIVE PRODUCT STORY◈ Demo conversation
// UZNEO · STACK
What the bot project includes
§ APPROACH
The first version should solve one useful problem. We define the source of truth for prices, availability and request statuses, including what happens when that source cannot be reached.
- Scenario — customer steps, fields and approved answers
- Operations — staff queue, tasks and confirmation rules
- Integration — permissions, identifiers and failure handling
- Acceptance — known test cases and staff training
// TELEGRAM · FLOW
Telegram bot development
Essential questions and approved service information
- A clear scenario from the first message to a recorded request
- Responsible employee and a usable handoff route
- Content updates, access and handover instructions
ESTIMATE
UZNEO.PERSONAL OWNERSHIP
FOUNDER / 001✳
★ Founder/Accountable for your project
Mikhail — code and ads under personal accountability
Since 2018 — 50+ projects across Uzbekistan. 10 companies in active parallel support. No subcontractors, no agency markup: brief, development, ads and support — handled personally.
2018Since 2018
50+UZNEO / PROJECTS
One person accountable end to end↗
Code · Ads · Analytics
FOUNDER-LED DIGITAL STUDIOFounder / UZNEO
$ HOW WE QUOTE03 / PROCESS
Cost depends on the task
Starting prices are shown with each service. The final quote depends on features, scope and materials. We agree on the scope, price and timeline before work begins.
What you have now, the goal, your niche. 5 minutes of your time.
Your project / UZNEO01 — 03
Process exampleTell us your task in Telegram
Price and timeline are locked BEFORE start. No mid-project upcharges.
We take up to 5 projects per month — to give each one full attention
✓ GUARANTEES
What we promise — and keep
§ NO ASTERISKS
No asterisks, no fine print. Just what we actually do for every project.
Workflow · illustration
Scope and price before work
We agree deliverables, fees, launch dependencies and acceptance criteria. A contract is available on request. Additional work is discussed before implementation.
Checked work and clear reporting
We show the settings, measurements and changes made. Observed results are distinguished from assumptions about their cause.
Realistic performance expectations
Lead volume, acquisition cost and sales depend on demand, the platform, the offer and follow-up. These outcomes are not guaranteed by setup.
Access and handover
We agree account ownership, working permissions, responsibilities and materials for handover. Ongoing support has a separate scope.
? FAQ
Questions before development
Only if the workflow and availability source support it. Otherwise the bot collects a request and staff confirm it. A received request is not presented as an approved booking.
Google Reviews
Google ReviewsWhat clients say
5.0· 44 reviews
XS
Xusniddin Shaymanov
22.10.2026
“They made a calculator and registration in a 1C bot for our warehouse. I'm happy with the work and recommend them 100%.”
MX
Muhiddin Xurramov
22.10.2026
“I recommend them — a great inventor.”
NJ
Nargiza Jabbarova
21.10.2026
“Very good service! I am happy with the quality and the way I was treated. I recommend them!”
SD
Sanjar Djumayev
07.10.2026
“Super”
МР
Марина Розмаита
04.10.2026
“I really like this service. We've worked with them for six months, and the collaboration started paying off from the second week. The team are true professionals, always available even on weekends, and resolve questions quickly. UZNEO are the best; I recommend them to everyone!”
NB
NIGINA BOBYEVA
02.10.2026
“I really liked the work. My orders were completed exactly as I wanted. I recommend them to everyone.”
SS
Saidmurod Safaraliyev
02.10.2026
“Respect — they completed my orders perfectly. I recommend them. He was very pleasant to deal with, and I have more orders for him.”
BE
Bakhodir Eshtemirov
02.10.2026
“They did great work and made it the way we wanted.”
ZD
Zufar Djalilov
02.10.2026
“Great!”
AL
Alex Lee
28.09.2026
“A top-notch professional who knows his work. He built a bot, a website funnel, a full program, a web service and more for me. I recommend him.”
UZNEO / BOTS / TASHKENT
Build the bot around the request your team can handle
Start with one customer task: an enquiry, a booking request or an order. Define what the customer supplies, which information is authoritative and who completes the next action. An automated reply is useful only if the request is recorded and handled correctly.
- Keep availability and confirmation separate when staff approval is required.
- Test repeated submissions, missing data and unavailable integrations.
- Define update access, hosting responsibilities and the support scope.
Related workflows and implementation questions:
Read on this topic
Guides, checklists and numbers for this service from the UZNEO blog
Telegram bots4 min read
How to create a Telegram bot yourself
Register with BotFather, choose simple bot logic, protect access and test that customer enquiries reach the right person.
Read →
Neural networks and AI3 min
MCP, APIs, webhooks and plugins: the difference
A business explanation of APIs, webhooks, MCP and plugins, with an order-processing example and guidance on choosing an integration.
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Advertising4 min
How to track Telegram leads without confusing clicks and conversations
A visitor can leave your website for Telegram and contact the business later. Those steps happen in different systems. Attribution means connecting an enquiry…
Read →✦ CTA
Discuss your Telegram bot
Send a real example of the request, the staff workflow and the systems involved. We will define a first version and acceptance scenarios.
Scope and fees agreed first
Customer and error scenarios tested
Access and instructions handed over
Locations and industries.
UzbekistanMap
Your industryBeauty salonA solution for your business
ScenariosConversationsIntegrations
Selected cityTashkent
Choose a city on the map or in the list
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