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CRM implementation and development

A CRM for visible next steps and reliable records

§ IN BRIEF

We assess and implement CRM workflows for businesses in Tashkent. The starting point is your actual process: where an enquiry arrives, who owns it, what happens next and how a sale is confirmed. We define fields, stages, permissions and reports before connecting channels or moving records. A ready-made platform and custom development are evaluated against the task. The pilot checks data quality and staff use rather than treating a purchased licence as a finished implementation.

Scope of work
  • Telegram as manager interface — new lead notifications without extra apps or training
  • Pipeline for your process: custom CRM, Notion or Airtable — chosen by task, not hype
  • Source analytics: see whether a lead came from Google Ads, Yandex, Telegram or the site

These are the service work areas. We agree on the exact scope, timeline and final price before the project starts.

A custom CRM built from scratch for your business.

UZNEO / Advantages06 / CRM

Built.
To work.

01 / UZNEO

Enquiries and ownership.

Enquiries with source, owner and next action

CRM / UZNEO
02 / UZNEO

Sales stages.

Sales stages with clear entry and completion rules

03 / UZNEO

Separate customer records.

Separate records for enquiries, suitable leads and paid customers

04 / UZNEO

Data migration.

Data migration with a sample check and duplicate rules

05 / UZNEO

Connected channels.

Supported channels tested for delivery and failures

06

Permissions, exports, training and handover

Official business
Contracton requestYaTT
05 / SALES WORKSPACE

Every inquiry has a place

Move a demo deal across the pipeline and see its status update.

Interactive pipelineSample data
UZNEO CRM / PIPELINE● DEMO
+
01 / PIPELINEInbox
▣
New01
UZNEO · DEMO Inbox
In progress00
Deal00
UZNEO · INTERACTIVE PRODUCT STORY◈ Sample data

// UZNEO · STACK

How implementation is organised

§ APPROACH

We agree a manageable first workflow, data responsibilities and acceptance criteria. Licensing, external connectors, hosting and support are distinct costs where applicable.

A CRM for visible next steps and reliable records — UZNEO
Источники заявок
  • Process — stages, roles, required fields and lost-sale reasons
  • Data — backup, mapping, sample migration and reconciliation
  • Connections — permissions, repeated requests and error alerts
  • Pilot — real staff tasks, verified reports and rollout decision

// Pipeline

Pipeline

Separate records for enquiries, suitable leads and paid customers

  • Data — backup, mapping, sample migration and reconciliation
  • Connections — permissions, repeated requests and error alerts
A CRM for visible next steps and reliable records
Воронка сделок
ESTIMATE
UZNEO.PERSONAL OWNERSHIP
FOUNDER / 001✳
UZNEO / STORY↗
★ Founder/Accountable for your project

Mikhail — code and ads under personal accountability

Since 2018 — 50+ projects across Uzbekistan. 10 companies in active parallel support. No subcontractors, no agency markup: brief, development, ads and support — handled personally.

2018Since 2018
50+UZNEO / PROJECTS
One person accountable end to end↗

Code · Ads · Analytics

Google Ads Search Professional CertifiedGrow Offline Sales CertifiedGoogle Ads Search CertifiedSearch Pro · Offline Sales · SearchGoogle Skillshopuntil 07.2027Verify in Google ↗
Read the story →
FOUNDER-LED DIGITAL STUDIOFounder / UZNEO
$ HOW WE QUOTE03 / PROCESS

Cost depends on the task

Starting prices are shown with each service. The final quote depends on features, scope and materials. We agree on the scope, price and timeline before work begins.

What you have now, the goal, your niche. 5 minutes of your time.

Your project / UZNEO01 — 03
Process exampleTell us your task in Telegram

Price and timeline are locked BEFORE start. No mid-project upcharges.

We take up to 5 projects per month — to give each one full attention

✓ GUARANTEES

What we promise — and keep

§ NO ASTERISKS

No asterisks, no fine print. Just what we actually do for every project.

Illustration of UZNEO website quality checks
Workflow · illustration
Scope and price before work

We agree deliverables, fees, launch dependencies and acceptance criteria. A contract is available on request. Additional work is discussed before implementation.

Checked work and clear reporting

We show the settings, measurements and changes made. Observed results are distinguished from assumptions about their cause.

Realistic performance expectations

Lead volume, acquisition cost and sales depend on demand, the platform, the offer and follow-up. These outcomes are not guaranteed by setup.

Access and handover

We agree account ownership, working permissions, responsibilities and materials for handover. Ongoing support has a separate scope.

// What your CRM includes

What your CRM includes

Enquiries with source, owner and next action

  • Sales stages with clear entry and completion rules
  • Supported channels tested for delivery and failures
  • Permissions, exports, training and handover
A CRM for visible next steps and reliable records
Единый inbox

? FAQ

Questions before CRM implementation

We first check whether a supported ready-made platform can complete the important workflow. Custom development needs a clear reason and resources for testing, maintenance and future changes.

Google Reviews

What clients say

5.0· 44 reviews
XS
Xusniddin Shaymanov
22.10.2026

“They made a calculator and registration in a 1C bot for our warehouse. I'm happy with the work and recommend them 100%.”

MX
Muhiddin Xurramov
22.10.2026

“I recommend them — a great inventor.”

NJ
Nargiza Jabbarova
21.10.2026

“Very good service! I am happy with the quality and the way I was treated. I recommend them!”

SD
Sanjar Djumayev
07.10.2026

“Super”

МР
Марина Розмаита
04.10.2026

“I really like this service. We've worked with them for six months, and the collaboration started paying off from the second week. The team are true professionals, always available even on weekends, and resolve questions quickly. UZNEO are the best; I recommend them to everyone!”

NB
NIGINA BOBYEVA
02.10.2026

“I really liked the work. My orders were completed exactly as I wanted. I recommend them to everyone.”

SS
Saidmurod Safaraliyev
02.10.2026

“Respect — they completed my orders perfectly. I recommend them. He was very pleasant to deal with, and I have more orders for him.”

BE
Bakhodir Eshtemirov
02.10.2026

“They did great work and made it the way we wanted.”

ZD
Zufar Djalilov
02.10.2026

“Great!”

AL
Alex Lee
28.09.2026

“A top-notch professional who knows his work. He built a bot, a website funnel, a full program, a web service and more for me. I recommend him.”

UZNEO / CRM / TASHKENT

A CRM pilot should make the next action visible

Map one sales workflow before adding automation. Each enquiry needs an owner, an agreed stage and a next task. We compare the resulting records and reports with known examples, then assess whether staff can use the workflow independently.

  • Separate raw enquiries, suitable leads and confirmed payments.
  • Check migration, duplicate rules, access and export on sample data.
  • Define integration failures, staff responsibilities and the rollout decision.

Related guidance for planning the workflow:

✦ CTA
Discuss your CRM workflow
Задачи менеджера

Discuss your CRM workflow

Describe how enquiries arrive and where they are lost. Send the existing systems and required reports so we can plan a focused pilot.

Process and scope agreed first
Migration and integration checks
Staff tasks tested at handover

Locations and industries.

UzbekistanMap
Your industry
A solution for your business
PipelineIntegrationsControl
Selected cityTashkent
Choose a city on the map or in the list
UZNEO / Locations and industries

CRM and automation.

CRM and automation
View service