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AI bots

AI bot for business that answers from your own data

§ IN BRIEF

Replies to customers at night and on weekends — using only what you have approved

The AI bot understands free-form questions — “narxi qancha?”, “do you deliver to Yunusabad?”, “can I pay in installments?” — and answers from your price list, FAQ and rules, not from the internet. It asks 3–5 qualifying questions, creates a CRM card with source and UTM, and hands the chat to a manager when a human is needed. I work remotely across Uzbekistan, Kazakhstan and the CIS. Pilot on real conversations — 1–2 weeks.

01Answers only from an approved knowledge base: prices, FAQ, addresses, hours, delivery zones
02Russian, Uzbek in Latin and Cyrillic script, mixed-language messages
033–5 qualifying questions — the manager gets a ready lead
04Human handoff on triggers: complaints, off-policy discounts, “get me a manager”
05Lead card in amoCRM, Bitrix24 or your own CRM with source and UTM
06Telegram, website widget, Instagram Direct — one knowledge base for every channel
2018
★ Founder· Accountable for your project

Robert Mirov — code and ads under personal accountability

Since 2018 — 50+ projects across Uzbekistan. 10 companies in active parallel support. No subcontractors, no agency markup: brief, development, ads and support — handled personally.

Google Ads Search Professional CertifiedGrow Offline Sales CertifiedGoogle Ads Search CertifiedSearch Pro · Offline Sales · SearchGoogle Skillshopuntil 07.2027Verify in Google
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// AI bots

How an AI bot differs from a regular button-based Telegram bot

A classic bot is a script: buttons, a quiz, pre-written branches. It works well when the customer follows a clear path — picks a service, leaves a phone number, gets a confirmation. Real conversations look different: “how much for a three-room flat with rubbish removal, and can you come on Saturday?”. A button bot replies “please choose a menu item”, and the customer leaves for a competitor who answered within a minute. An AI bot reads the whole question and answers the point.

The main risk with AI is making things up. That is why the bot does not “know everything” — it works only with your knowledge base: prices, terms, branch addresses, opening hours, delivery zones, discount rules. If the answer is not there, it does not invent one; it says it will check and passes the chat to a manager. Prices come from a sheet your staff keeps up to date, not from the model's memory. The bot never pretends to be human: asked directly, it says it is an assistant and offers a manager right away.

Launch starts with a pilot. For the first 1–2 weeks I read real conversations with you every day: where the bot was imprecise, where the knowledge base had gaps, where it called a human too early or too late. We fix the base and the handoff rules rather than “retraining the AI”. Every conversation is logged, and the API, CRM and Telegram accounts are registered to you — your data stays with you. I work the same way, remotely, with clients in Kazakhstan and across the CIS.

// UZNEO · STACK

What the AI bot is built from

§ APPROACH

Not “ChatGPT plugged into Telegram”, but a stack: knowledge base, rules, human handoff and CRM. Each layer can be checked and adjusted without a developer.

AI bot for business that answers from your own data — UZNEO
Сценарий бота
  • Knowledge base — prices, FAQ, terms and addresses in a sheet your staff edits
  • Language model — understands questions in Russian and Uzbek, phrases answers strictly from the base
  • Rules and triggers — when to clarify, when to stay silent, when to call a human
  • Channels — Telegram bot, website widget and Instagram Direct sharing the same logic
  • CRM integration — lead card in amoCRM, Bitrix24 or your system with Google Ads UTM
  • Conversation log — every chat is stored for review and manager training

// AI · KNOWLEDGE BASE

From a customer question to a lead in your CRM

The bot does not improvise: every answer relies on a line in your base, and edge cases go to a manager.

  • The customer writes on Telegram, your site or Instagram in any supported language — the bot finds the answer in the knowledge base
  • The bot clarifies 3–5 details: service, volume, district, timing, preferred contact method
  • A complete card lands in the CRM and the managers' chat with source, UTM and chat history
AI bot for business that answers from your own data
Диалог с клиентом
ESTIMATE
$ HOW WE QUOTE

Cost depends on the task

We don't show prices on the site — because the same website for a dental clinic and an industrial plant can't cost the same. First we understand the task, then we quote — that's honest.

01
Tell us your task in Telegram

What you have now, the goal, your niche. 5 minutes of your time.

02
We research your niche & competitors

We look at what others charge and deliver in your segment — no template solutions.

03
Estimate within 24 hours

Transparent quote: scope, timeline, final price. No surprises mid-project.

★ 24h

Get the estimate within 24 hours

Price and timeline are locked BEFORE start. No mid-project upcharges.

We take up to 5 projects per month — to give each one full attention

✓ GUARANTEES

What we promise — and keep

§ NO ASTERISKS

No asterisks, no fine print. Just what we actually do for every project.

01
Price and timeline — before start

We lock them in Telegram before any work begins. No mid-project upcharges. Ever.

02
Every click in plain sight

Personal admin access — you see every visit and lead in real time. No monthly reports needed.

03
Anti-fraud is on by default

Ad budget doesn't burn on bots and competitors. It's part of the project, not an upsell.

04
Not a fit — we'll say so

If the task isn't ours to solve or the budget won't hit your goals — we'll say it upfront and refer you.

Want to discuss your task?

// HANDOFF · CRM

When the bot steps back and calls a manager

Handoff rules are agreed before launch and refined during the pilot on real conversations.

  • Complaints, conflict or negative tone — straight to a manager, no scripted “calming down”
  • Off-policy discounts, non-standard orders, medical or legal wording
  • The customer asks for a real person — the bot does not argue and hands over with full context
AI bot for business that answers from your own data
Ответ 24/7

? FAQ

AI bot FAQ

The bot is limited to your knowledge base and rules. If the answer is missing, it says it will check and hands the chat to a manager. During the pilot we review real conversations daily and close gaps in the base. No model can be made error-free, which is why sensitive topics go to a human straight away.
Google Reviews

What clients say

5.0· 14 reviews
SN
Shahnoza Narmuradova
today

Very happy with UZNEO. The team clearly knows their craft. Communication and service were excellent — every question was answered on time and clearly. Thank you for the partnership; we will keep working only with you. Highly recommend!

NU
Nilufar Urmonova
yesterday

Sincere thanks to the UZNEO team for their professionalism. I am a doctor, and it mattered that the website and ads reflected trust and medical ethics. They took on the site, promotion setup, and support at every stage. Patient flow increased significantly. They stay in touch, solve issues quickly, and treat the project as their own. I recommend them to colleagues and anyone growing a practice or business.

NT
Narmin Tour
yesterday

Sincere thanks to the whole UZNEO team for professionalism and a human approach. We came for a website and ad setup and got full support. Lead flow rose right after launch. Specialists were available at every step. I recommend them to anyone who wants more sales and a partner they can rely on.

AM
Alla Michel
yesterday

They built a website plus ads in Tashkent. Honestly the previous specialist really let me down, but UZNEO made me very happy — responsive and responsible. I recommend them to everyone.

D
Daimon
yesterday

Outstanding service and professionalism!! Worked with UZNEO to develop our website and launch digital advertising, and the results exceeded all expectations. The team is incredibly proactive and deeply understanding of modern marketing tools. They didn't just follow my technical requirements but actively proposed ideas to improve our sales funnel and optimize the ad budget. The website was delivered on time and started generating leads almost immediately. Communication was flawless — they were available 24/7 and answered every question immediately. If you are looking for a reliable IT and marketing partner in Tashkent, I highly recommend UZNEO!

СМ
Слава метис
yesterday

Hello! Thank you for being there — you made my life so much easier!!!

КХ
Камола Хидоятова
2 days ago

Thank you so much — everything was fast and high quality. I recommend to everyone.

СБ
Саша Бражников
2 days ago

Huge thanks for a professional Google Ads setup. From day one there was a systematic approach, deep niche analysis, solid keyword selection, and precise targeting. A true professional — I recommend them.

TK
Tim Kim
2 days ago

Thank you very You are the best deviloper

OS
OTABEK SATTORIY
5 days ago

I recommend working with them. High professionalism and results-driven work. I ordered a website plus ad campaigns — done excellently. What I liked most: they hit every deadline. Every stage was delivered on time, without delays.

OB
Ortiq Boboyev
5 days ago

Great person — did the job excellently, I'm very happy. The right person to keep working with. Respect.

ДК
Данил Кретов
2 months ago

Simply outstanding developers, 24/7 support, and tons of ideas from their side on improving funnel performance, ads, and budget allocation. I'm very happy — highly recommend them to everyone.

ЗМ
Зиёда Мирзаева
2 months ago

Super fast and high quality — they took all my wishes into account, and the site looks wonderful. I also loved that we can keep making edits and keep making the site even more beautiful and functional.

SA
Shokhrukh Akramov
2 months ago

The best service on the planet!

✦ CTA
Discuss an AI bot
Передача лида

Discuss an AI bot

Send 10–20 typical customer questions and your price list on Telegram — within 24 hours I will tell you what the bot can handle, what should stay with a manager, and what it costs

Quote on Telegram within 24 hours
Pilot on real conversations
Data and access stay with you
⌖ LOCAL REACH

Districts, cities and niches

12 districts11 cities6 niches