AI bot for clinics that books, but never treats

Only from your routing table: “thyroid check — endocrinologist”, “ultrasound — diagnostics”. If the patient describes symptoms, the bot does not pick a doctor itself; it hands the chat to an administrator. Medical logic is decided by the clinic, not the model.

Severe pain, bleeding, breathing difficulty and similar wording form a separate trigger. The bot immediately gives the 103 number and the clinic phone and alerts an administrator. It does not try to assess the condition or reassure.

With a clinic system or CRM that has an API — from the live schedule. Without one — from a slot sheet kept by the front desk, or it collects a request to be confirmed by phone. We choose after reviewing your setup.

The bot does not promise treatment outcomes, compare doctors or call the clinic “the best”. It gives prices, prep, addresses and times. Your chief physician or a responsible staff member approves the answer wording before launch.

No. It collects only name, phone, department and preferred time. It does not ask for diagnoses, results or documents. If a patient sends them anyway, the bot suggests discussing them with a doctor and hands the chat over.

It understands Latin, Cyrillic and mixed messages and replies in the patient's language. Older people often prefer to call, so the bot always offers the front-desk number and never keeps anyone stuck in a chat.